Ski Lesson Booking and Cancellation

– Your booking is confirmed with a 50% deposit. The remaining balance is due on the day of the lesson.

– Free cancellation up to 72 hours before the start date of the lesson.

– In the event of the resort’s closure, a refund will be issued for any unused services.

– In case of accident/illness (medical certificate required), a refund will be issued for any unused services.

Duration and punctuality

– All classes are 55 minutes long.

– Time lost due to customer lateness will not be made up. We recommend arriving well in advance, especially if you need to rent equipment or purchase a ski pass.

– No refunds will be given for late arrivals.

Safety 

– It is recommended to wear approved winter sports helmets. They are mandatory for children under 13 years old.

– Strictly follow the instructions of the slope staff and respect all safety signs at all times.

Accident and Liability Insurance

Winter sports involve unforeseen risks that can occur. BASKIARAN offers Accident and Liability insurance for lessons or courses booked during their scheduled hours. The policy does not cover pre-existing injuries. For safety, it is recommended to wear approved winter sports helmets. Helmets are mandatory for children under 13 years old.

The BAQUEIRA BERET resort offers optional accident insurance with the ski pass. Details on prices and coverage are available on the website or at the resort offices.

Accident Procedure:

– In case of an accident during a lesson, the student must go to the resort’s medical center to obtain a first aid medical report.

Then, on the same day as the accident, the student or their guardian must give a copy of this report to the ski school, which will keep a copy and stamp the original.

The medical report must include the date, time, and location of the accident, the injured student’s personal information, the instructor’s name, and the cause and injuries sustained in the accident.

In case of an accident during a private or group lesson, the student must go to the resort’s medical center immediately to collect the first aid medical report, duly completed with the accident details.

Within the first 48 hours after the accident, the student must send the school’s stamped accident report to the insurance company, attaching a copy of the lesson receipt and a photocopy of their ID.