{"id":1419,"date":"2025-11-06T13:01:05","date_gmt":"2025-11-06T12:01:05","guid":{"rendered":"https:\/\/baskiaran.com\/politica-de-cancelaciones\/"},"modified":"2025-11-26T10:58:01","modified_gmt":"2025-11-26T09:58:01","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/baskiaran.com\/en\/cancellation-policy\/","title":{"rendered":"Cancellation policy"},"content":{"rendered":"
[vc_section full_width=”stretch_row” content_placement=”middle” css=”.vc_custom_1762434279292{margin-top: -50px !important;margin-right: -50px !important;margin-bottom: -50px !important;margin-left: -50px !important;background-image: url(http:\/\/baskiaran.com\/wp-content\/uploads\/2025\/11\/baskiaran-cancelaciones.jpg?id=577) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” min_height=”450″][vc_row css=”.vc_custom_1762354395681{padding-left: 110px !important;}”][vc_column][vc_column_text el_class=”baskiaran-titulares” css=”.vc_custom_1764150559759{margin-bottom: 0px !important;}”]CANCELLATION<\/b>
\nPOLICY[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section el_id=”contenido”][vc_row css=”.vc_custom_1762354711723{margin-top: 125px !important;margin-bottom: 125px !important;}”][vc_column][vc_column_text css=”.vc_custom_1764151079281{margin-top: 55px !important;margin-bottom: 0px !important;}”]\n

Ski Lesson Booking and Cancellation
\n<\/b><\/h3>\n

– Your booking is confirmed with a 50% deposit. The remaining balance is due on the day of the lesson.<\/p>\n

– Free cancellation up to 72 hours before the start date of the lesson.<\/p>\n

– In the event of the resort’s closure, a refund will be issued for any unused services.<\/p>\n

– In case of accident\/illness (medical certificate required), a refund will be issued for any unused services.<\/p>\n

<\/h3>\n

Duration and punctuality
\n<\/b><\/h3>\n

– All classes are 55 minutes long.<\/p>\n

– Time lost due to customer lateness will not be made up. We recommend arriving well in advance, especially if you need to rent equipment or purchase a ski pass.<\/p>\n

– No refunds will be given for late arrivals.<\/p>\n

<\/h3>\n

Safety\u00a0<\/span><\/b><\/h3>\n

– It is recommended to wear approved winter sports helmets. They are mandatory for children under 13 years old.<\/p>\n

– Strictly follow the instructions of the slope staff and respect all safety signs at all times.<\/p>\n

<\/h3>\n

Accident and Liability Insurance <\/b><\/h3>\n

Winter sports involve unforeseen risks that can occur. BASKIARAN offers Accident and Liability insurance for lessons or courses booked during their scheduled hours. The policy does not cover pre-existing injuries. For safety, it is recommended to wear approved winter sports helmets. Helmets are mandatory for children under 13 years old.<\/p>\n

The BAQUEIRA BERET resort offers optional accident insurance with the ski pass. Details on prices and coverage are available on the website or at the resort offices.<\/p>\n

Accident Procedure:
\n<\/strong><\/p>\n

– In case of an accident during a lesson, the student must go to the resort’s medical center to obtain a first aid medical report.<\/p>\n

Then, on the same day as the accident, the student or their guardian must give a copy of this report to the ski school, which will keep a copy and stamp the original.<\/p>\n

The medical report must include the date, time, and location of the accident, the injured student’s personal information, the instructor’s name, and the cause and injuries sustained in the accident.<\/p>\n

In case of an accident during a private or group lesson, the student must go to the resort’s medical center immediately to collect the first aid medical report, duly completed with the accident details.<\/p>\n

Within the first 48 hours after the accident, the student must send the school’s stamped accident report to the insurance company, attaching a copy of the lesson receipt and a photocopy of their ID.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_row fullwidth=”true”][vc_column][vc_raw_html css=””]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[\/vc_raw_html][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1761757068607{margin-top: 125px !important;margin-bottom: 125px !important;}”][vc_column width=”1\/2″ css=”.vc_custom_1763385613704{margin-top: 60px !important;}”][vc_icon type=”linecons” icon_linecons=”vc_li vc_li-calendar” color=”custom” size=”xl” css=”” custom_color=”#000000″][vc_column_text el_class=”baskiaran-title” css=”.vc_custom_1764075693740{margin-bottom: 0px !important;}”]\n

Reserve your class
\n<\/strong><\/p>\n[\/vc_column_text][vc_column_text css=”.vc_custom_1764075704157{margin-top: 0px !important;margin-bottom: 30px !important;}”]Reserve your experience[\/vc_column_text][vc_raw_html css=””]JTNDYSUyMGhyZWYlM0QlMjJodHRwcyUzQSUyRiUyRmJhc2tpYXJhbi5jb20lMkZlbiUyRnByb2R1Y3QlMkZza2ktbGVzc29ucyUyRiUyMiUyMGNsYXNzJTNEJTIyYnRuLWJhc2tpYXJhbiUyMiUzRVJlc2VydmUlM0MlMkZhJTNF[\/vc_raw_html][\/vc_column][vc_column width=”1\/2″ css=”.vc_custom_1763385618919{margin-top: 60px !important;}”][vc_icon icon_fontawesome=”fa fa-solid fa-phone-volume” color=”custom” size=”xl” css=”” custom_color=”#000000″][vc_column_text el_class=”baskiaran-title” css=”.vc_custom_1764075738603{margin-bottom: 0px !important;}”]\n

Contact us<\/strong><\/p>\n[\/vc_column_text][vc_column_text css=”.vc_custom_1764075771083{margin-top: 0px !important;margin-bottom: 30px !important;}”]Call us at +34<\/small> 685 43 45 07[\/vc_column_text][vc_raw_html css=””]JTNDYSUyMGhyZWYlM0QlMjJ0ZWwlM0ElMkIzNDY4NTQzNDUwNyUyMiUyMGNsYXNzJTNEJTIyYnRuLWJhc2tpYXJhbiUyMiUzRUNhbGwlMjB1cyUzQyUyRmElM0U=[\/vc_raw_html][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_section full_width=”stretch_row” content_placement=”middle” css=”.vc_custom_1762434279292{margin-top: -50px !important;margin-right: -50px !important;margin-bottom: -50px !important;margin-left: -50px !important;background-image: url(http:\/\/baskiaran.com\/wp-content\/uploads\/2025\/11\/baskiaran-cancelaciones.jpg?id=577) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” min_height=”450″][vc_row css=”.vc_custom_1762354395681{padding-left: 110px !important;}”][vc_column][vc_column_text el_class=”baskiaran-titulares” css=”.vc_custom_1764150559759{margin-bottom: 0px !important;}”]CANCELLATION POLICY[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section el_id=”contenido”][vc_row css=”.vc_custom_1762354711723{margin-top: 125px !important;margin-bottom: 125px !important;}”][vc_column][vc_column_text css=”.vc_custom_1764151079281{margin-top: 55px !important;margin-bottom: 0px !important;}”] Ski Lesson Booking and Cancellation – Your booking is confirmed with a 50% deposit. The […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1419","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/baskiaran.com\/en\/wp-json\/wp\/v2\/pages\/1419","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/baskiaran.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/baskiaran.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/baskiaran.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/baskiaran.com\/en\/wp-json\/wp\/v2\/comments?post=1419"}],"version-history":[{"count":6,"href":"https:\/\/baskiaran.com\/en\/wp-json\/wp\/v2\/pages\/1419\/revisions"}],"predecessor-version":[{"id":1426,"href":"https:\/\/baskiaran.com\/en\/wp-json\/wp\/v2\/pages\/1419\/revisions\/1426"}],"wp:attachment":[{"href":"https:\/\/baskiaran.com\/en\/wp-json\/wp\/v2\/media?parent=1419"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}