{"id":1360,"date":"2025-11-06T09:08:53","date_gmt":"2025-11-06T08:08:53","guid":{"rendered":"https:\/\/baskiaran.com\/faq\/"},"modified":"2025-11-25T17:44:35","modified_gmt":"2025-11-25T16:44:35","slug":"faq","status":"publish","type":"page","link":"https:\/\/baskiaran.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
[vc_section full_width=”stretch_row” content_placement=”middle” css=”.vc_custom_1762426225817{margin-top: -50px !important;margin-right: -50px !important;margin-bottom: -50px !important;margin-left: -50px !important;background-image: url(http:\/\/baskiaran.com\/wp-content\/uploads\/2025\/11\/baskiaran-servicios.jpg?id=402) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” min_height=”450″][vc_row css=”.vc_custom_1762354395681{padding-left: 110px !important;}”][vc_column][vc_column_text el_class=”baskiaran-titulares” css=”.vc_custom_1764088541912{margin-bottom: 0px !important;}”]FREQUENT<\/b>
\nQUESTIONS[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section el_id=”contenido”][vc_row css=”.vc_custom_1762354711723{margin-top: 125px !important;margin-bottom: 125px !important;}”][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″][vc_column_text el_class=”baskiaran-title” css=”.vc_custom_1764088583285{margin-bottom: 0px !important;}”]We’ve compiled the most frequently asked questions<\/strong> to help you quickly find answers<\/strong>. And if you need more information, we’ll be happy to help.<\/strong>[\/vc_column_text][vc_column_text css=”.vc_custom_1764088603837{margin-top: 55px !important;margin-bottom: 0px !important;}”]Our goal is to make your mountain experience comfortable, safe, and hassle-free from the very beginning. In this section, you’ll find practical information about bookings, cancellations, required equipment, course levels, and much more. If anything is unclear, please feel free to write or call us, and we’ll be happy to help.[\/vc_column_text][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][\/vc_section][vc_row css=”.vc_custom_1762420577519{margin-bottom: 150px !important;}”][vc_column][vc_toggle title=”Where is the BASKIARAN school located?” style=”square” custom_font_container=”tag:h2|text_align:left|color:%23000000|line_height:2″ custom_use_theme_fonts=”yes” css=”” use_custom_heading=”true”]Our school is located in the Baqueira Beret ski resort (Val d\u2019Aran). We will indicate the exact meeting point when you confirm your booking, depending on the type of class and the student’s level.
\n<\/span>[\/vc_toggle][vc_toggle title=”How can I book a class?” style=”square” color=”black” custom_font_container=”tag:h2|text_align:left|color:%23000000|line_height:2″ custom_use_theme_fonts=”yes” css=”” use_custom_heading=”true”]You can make your reservation through our website <\/span>www.baskiaran.com<\/span><\/a> by writing to <\/span>info@baskiaran.com<\/span><\/a> or by phone. To guarantee your place, we recommend booking at least one week in advance during peak season.
\n<\/span>[\/vc_toggle][vc_toggle title=”What types of classes do you offer?” style=”square” color=”black” custom_font_container=”tag:h2|text_align:left|color:%23000000|line_height:2″ custom_use_theme_fonts=”yes” css=”” use_custom_heading=”true”]- Private and group alpine skiing and snowboarding lessons.<\/p>\n

– Multi-day courses for children, adults, or groups.<\/p>\n

– Team-building activities and snow training for companies and cooperatives.[\/vc_toggle][vc_toggle title=”What skiing levels do you accept?” style=”square” color=”black” custom_font_container=”tag:h2|text_align:left|color:%23000000|line_height:2″ custom_use_theme_fonts=”yes” css=”” use_custom_heading=”true”]- Beginner:<\/strong> For those skiing for the first time.<\/p>\n

– Intermediate:<\/strong> For those already skiing blue runs with confidence.<\/p>\n

– Advanced:<\/strong> For technical refinement, off-piste skiing, or carving.[\/vc_toggle][vc_toggle title=”What should I bring to class?” style=”square” color=”black” custom_font_container=”tag:h2|text_align:left|color:%23000000|line_height:2″ custom_use_theme_fonts=”yes” css=”” use_custom_heading=”true”]Waterproof outerwear, gloves, sunglasses or goggles, helmet (mandatory for those under 18), and sunscreen. If you don’t have your own ski equipment, we can help you arrange it through our partner shops in Baqueira.<\/span>[\/vc_toggle][vc_toggle title=”Is the ski pass included in the price?” style=”square” color=”black” custom_font_container=”tag:h2|text_align:left|color:%23000000|line_height:2″ custom_use_theme_fonts=”yes” css=”” use_custom_heading=”true”]No, the ski pass is not included. It must be purchased separately from official Baqueira Beret sales points. We can advise you on the best option based on your skiing level and class.<\/span>[\/vc_toggle][vc_toggle title=”What happens if the weather is bad?” style=”square” color=”black” custom_font_container=”tag:h2|text_align:left|color:%23000000|line_height:2″ custom_use_theme_fonts=”yes” css=”” use_custom_heading=”true”]If the ski resort closes due to adverse weather conditions, we will reschedule the class at no additional cost.
\n<\/span>[\/vc_toggle][vc_toggle title=”What is the minimum age to learn to ski?” style=”square” color=”black” custom_font_container=”tag:h2|text_align:left|color:%23000000|line_height:2″ custom_use_theme_fonts=”yes” css=”” use_custom_heading=”true”]Children as young as four can start classes specifically designed for their age. There’s no age limit for adult classes\u2014just a desire to learn and have fun!<\/span>[\/vc_toggle][vc_toggle title=”Can I book group classes with friends or family?” style=”square” color=”black” custom_font_container=”tag:h2|text_align:left|color:%23000000|line_height:2″ custom_use_theme_fonts=”yes” css=”” use_custom_heading=”true”]
\nYes. We organize private lessons for family or friend groups, provided they have similar skiing levels. We also offer customized programs for companies and school groups.<\/span>[\/vc_toggle][vc_toggle title=”Do you offer classes in other languages?” style=”square” color=”black” custom_font_container=”tag:h2|text_align:left|color:%23000000|line_height:2″ custom_use_theme_fonts=”yes” css=”” use_custom_heading=”true”]Yes, our instructors teach in Spanish, Basque, and English. (Please indicate your preference when booking so we can assign you the appropriate instructor.)
\n<\/span>[\/vc_toggle][vc_toggle title=”What happens if I arrive late to a class?” style=”square” color=”black” custom_font_container=”tag:h2|text_align:left|color:%23000000|line_height:2″ custom_use_theme_fonts=”yes” css=”” use_custom_heading=”true”]Time lost due to lateness cannot be recovered or compensated, as instructors’ schedules are planned in advance.
\n<\/span>[\/vc_toggle][vc_toggle title=”How can I cancel or modify a reservation?” style=”square” color=”black” custom_font_container=”tag:h2|text_align:left|color:%23000000|line_height:2″ custom_use_theme_fonts=”yes” css=”” use_custom_heading=”true”]You can find the full terms and conditions in our cancellation policy<\/a>.
\n<\/span>[\/vc_toggle][vc_toggle title=”Do you offer material rental?” style=”square” color=”black” custom_font_container=”tag:h2|text_align:left|color:%23000000|line_height:2″ custom_use_theme_fonts=”yes” css=”” use_custom_heading=”true”]Not directly, but we work with partner shops in Baqueira that offer special prices for our students. We’ll help you arrange it easily.
\n<\/span>[\/vc_toggle][vc_toggle title=”Can I combine ski lessons with other activities?” style=”square” color=”black” custom_font_container=”tag:h2|text_align:left|color:%23000000|line_height:2″ custom_use_theme_fonts=”yes” css=”” use_custom_heading=”true”]Yes. We offer programs that combine snowshoeing, orienteering, group activities, and mountain training workshops, ideal for companies or groups.
\n<\/span>[\/vc_toggle][vc_toggle title=”How can I contact you?” style=”square” color=”black” custom_font_container=”tag:h2|text_align:left|color:%23000000|line_height:2″ custom_use_theme_fonts=”yes” css=”” use_custom_heading=”true”]By email:<\/strong> info@baskiaran.com<\/span><\/a><\/p>\n

By phone:<\/strong> 685 434 507<\/span><\/a>[\/vc_toggle][\/vc_column][\/vc_row][vc_row fullwidth=”true”][vc_column][vc_raw_html css=””]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[\/vc_raw_html][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1761757068607{margin-top: 125px !important;margin-bottom: 125px !important;}”][vc_column width=”1\/2″ css=”.vc_custom_1763385613704{margin-top: 60px !important;}”][vc_icon type=”linecons” icon_linecons=”vc_li vc_li-calendar” color=”custom” size=”xl” css=”” custom_color=”#000000″][vc_column_text el_class=”baskiaran-title” css=”.vc_custom_1764075693740{margin-bottom: 0px !important;}”]\n

Reserve your class
\n<\/strong><\/p>\n[\/vc_column_text][vc_column_text css=”.vc_custom_1764075704157{margin-top: 0px !important;margin-bottom: 30px !important;}”]Reserve your experience[\/vc_column_text][vc_raw_html css=””]JTNDYSUyMGhyZWYlM0QlMjJodHRwcyUzQSUyRiUyRmJhc2tpYXJhbi5jb20lMkZlbiUyRnByb2R1Y3QlMkZza2ktbGVzc29ucyUyRiUyMiUyMGNsYXNzJTNEJTIyYnRuLWJhc2tpYXJhbiUyMiUzRVJlc2VydmUlM0MlMkZhJTNF[\/vc_raw_html][\/vc_column][vc_column width=”1\/2″ css=”.vc_custom_1763385618919{margin-top: 60px !important;}”][vc_icon icon_fontawesome=”fa fa-solid fa-phone-volume” color=”custom” size=”xl” css=”” custom_color=”#000000″][vc_column_text el_class=”baskiaran-title” css=”.vc_custom_1764075738603{margin-bottom: 0px !important;}”]\n

Contact us<\/strong><\/p>\n[\/vc_column_text][vc_column_text css=”.vc_custom_1764075771083{margin-top: 0px !important;margin-bottom: 30px !important;}”]Call us at +34<\/small> 685 43 45 07[\/vc_column_text][vc_raw_html css=””]JTNDYSUyMGhyZWYlM0QlMjJ0ZWwlM0ElMkIzNDY4NTQzNDUwNyUyMiUyMGNsYXNzJTNEJTIyYnRuLWJhc2tpYXJhbiUyMiUzRUNhbGwlMjB1cyUzQyUyRmElM0U=[\/vc_raw_html][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_section full_width=”stretch_row” content_placement=”middle” css=”.vc_custom_1762426225817{margin-top: -50px !important;margin-right: -50px !important;margin-bottom: -50px !important;margin-left: -50px !important;background-image: url(http:\/\/baskiaran.com\/wp-content\/uploads\/2025\/11\/baskiaran-servicios.jpg?id=402) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” min_height=”450″][vc_row css=”.vc_custom_1762354395681{padding-left: 110px !important;}”][vc_column][vc_column_text el_class=”baskiaran-titulares” css=”.vc_custom_1764088541912{margin-bottom: 0px !important;}”]FREQUENT QUESTIONS[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section el_id=”contenido”][vc_row css=”.vc_custom_1762354711723{margin-top: 125px !important;margin-bottom: 125px !important;}”][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″][vc_column_text el_class=”baskiaran-title” css=”.vc_custom_1764088583285{margin-bottom: 0px !important;}”]We’ve compiled the most frequently asked questions to help you quickly find answers. And if […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1360","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/baskiaran.com\/en\/wp-json\/wp\/v2\/pages\/1360","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/baskiaran.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/baskiaran.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/baskiaran.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/baskiaran.com\/en\/wp-json\/wp\/v2\/comments?post=1360"}],"version-history":[{"count":3,"href":"https:\/\/baskiaran.com\/en\/wp-json\/wp\/v2\/pages\/1360\/revisions"}],"predecessor-version":[{"id":1363,"href":"https:\/\/baskiaran.com\/en\/wp-json\/wp\/v2\/pages\/1360\/revisions\/1363"}],"wp:attachment":[{"href":"https:\/\/baskiaran.com\/en\/wp-json\/wp\/v2\/media?parent=1360"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}